WCDAT Single Window Platform
Unified, data-driven trade infrastructure for ports, customs, shipping lines, brokers, and inland transport—built to enable real-time collaboration, faster clearances, and end-to-end visibility.
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Platform Overview: A Unified Data Layer for Trade
The WCDAT Single Window provides a centralized, secure, and standards-aligned data layer for the entire port and logistics ecosystem.
It synchronizes manifests, inspections, releases, milestones, and financial events across port authorities, customs, terminal operators, shipping lines, inland transport, brokers, and consignees—reducing manual processes and enabling faster, more predictable cargo flows.
- Standardized data models for manifests, releases, payments, milestones, and inspections
- Event-driven APIs for real-time updates across ERP, TOS, customs and inspection systems
- Role-based access, auditing, and compliance for public and private stakeholders
- Analytics-ready stream for performance, policy, and operational insights
Unified Payment Service
Consolidate port charges, customs duties, inspection fees, and logistics payments into a single, transparent workflow.
Payment confirmation is linked to operational milestones to accelerate release and handover.
- One invoice with role-based breakdowns for authorities and operators
- Instant reconciliation and receipt distribution for finance systems
- Payment status triggers operational steps (e.g., release, gate-in, pickup)
- Multi-currency and multi-method support with full audit trail
Transport Management Service (TMS)
Coordinate trucking and rail with port and terminal operations. Appointment slots adapt to cargo readiness, customs release, and yard capacity, reducing dwell and improving turn-times.
- Centralized appointments for trucks and rail with live slot management
- Signal-driven orchestration: customs release → billing → pickup
- Milestone visibility for carriers, consignees, and terminals
- KPI dashboards for turn-time, utilization, and SLA performance
Adoption & Value Realization
The Single Window delivers immediate value through shared data and transparency.
Maximum benefits are realized when stakeholders align internal systems and processes with the platform and integrate via APIs or data feeds.
- Basic connectivity: real-time visibility, notifications, standardized data
- Process alignment: internal workflows (release, invoicing, gate ops) driven by platform events
- Deep integration: predictive planning, RPA/AI decision support, and closed-loop automation
Stakeholder Benefits & Services
Every stakeholder connects through the Single Window. WCDAT also provides optional dedicated services—outsourcing, integrations, and on-site enablement—to accelerate value realization.
Terminal Operators
Platform benefits:
- Automatic customs release data into TOS; reduced manual entry and errors
- Truck appointments linked to cargo readiness and release status
- Milestone visibility across vessel, yard, and gate operations
Optional services:
- Gate Automation (OCR/RFID/PLC integration)
- Sight Vision for seal/container verification and safety analytics
- Operational outsourcing (documentation, billing, appointment support)
Customs Authorities
Platform benefits:
- Digital manifest intake, risk-scoring feeds, and coordinated inspections
- Automated hold/release updates to all parties; full audit trail
- Compliance dashboards and time-to-clear KPIs
Optional services:
- Advanced risk modeling and anomaly detection
- Integration with inspection agencies and single payment confirmation
Shipping Lines
Platform benefits:
- API/EDI alignment for port calls, manifests, and berthing
- Release/payment status signals for quicker container handoff
- Integrated exception alerts to reduce delays and rework
Optional services:
- Manifest validation and document process outsourcing
- Analytics for schedule reliability and port performance
Trucking Companies
Platform benefits:
- Centralized appointments with live slot adjustments
- Release/payment status visibility to avoid futile trips
- ETA, queue, and gate status notifications
Optional services:
- TMS integration and driver mobile workflows
- Turn-time analytics and dispatch optimization
Rail Operators
Platform benefits:
- Digital rail scheduling synchronized with terminals and ports
- Container/wagon tracking across national networks
- Pre-clearance workflows linked to customs and yard
Optional services:
- Rail TMS integration and milestone APIs
- Performance dashboards (turn-time, dwell, utilization)
Brokers & Freight Forwarders
Platform benefits:
- Unified document intake and milestone tracking
- Automated notifications for inspection, release, and delivery
- Client visibility via standardized status feeds
Optional services:
- ERP/CRM integration and customer portal enablement
- Workflow automation for approvals and billing
Consignees / Cargo Owners
Platform benefits:
- Shipment visibility with customs and payment status
- Digital document collection and validation
- Delivery appointment coordination and alerts
Optional services:
- ERP integration for ASN, billing, and inventory
- Service-level analytics and vendor scorecards
Ministry of Transportation
Platform benefits:
- Integrated view of road/rail capacity and route permits
- Data feeds for axle-load compliance and safety oversight
- Policy analytics from aggregated, anonymized flows
Optional services:
- Inter-agency data governance and standards
- Planning dashboards and open-data publishing support
Ready to Connect Your Ecosystem?
Book an integration assessment to map your systems, processes, and the fastest path to value on the Single Window Platform.